Default offline address list not updating

by  |  15-Sep-2019 15:10

This reduces network traffic and improves performance.The offline address book is a snapshot of information from the Global Address List (GAL).

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Default offline address list not updating

I found a powershell command online that forces the OAB to be updated from the GAL but I don't want to have to keep running that whenever I add a new person...

And of course, the only reason this is an issue is because most people prefer to use the search function to find new contacts within our organization...

But after migrating from Exchange 2007 to Exchange 2013 the Global Address List and the Offline Address Book haven't been updating.

To try to fix this I downloaded the ADMX files for Outlook 2013 and told it to use the Global Address List INSTEAD of the Offline Address Book but it doesn't seem to be doing that; or the Global Address List isn't getting updated for some reason...

Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.

Default offline address list not updating

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