Conversation history folder in outlook not updating

by  |  10-Nov-2019 20:30

What worked for me instead was shutting down Outlook (entirely), then shutting down Communicator (Note: you may have to do this from the sys tray; if you just close the main Communicator window, the program will still be running in the background; take a look at Task Manager Processes, just to be sure).

Lync client depend on the Exchange web services for the integration with Outlook and it will use the user’s SMTP domain to search for the DNS records for the Autodiscover and web services, so it will look for: https:///autodiscover/As well as your autodiscover SRV record (_autodiscover._tcp.smtpdomain) It is often that Lync client configuration status don’t shows the internal and external URL of the EWS and the EWS information shows “EWS Not Deployed”, and this causes some integration problems between Lync and Outlook like prompting for username and password, not populating your presence information from outlook calendar You can check the EWS status via registry key For Lync 2010 Client Locate HKCU\Software\Microsoft\Communicator\address\Autodiscovery For Lync 2013 Client Locate HKCU\Software\Microsoft\office\15.0\Lync\address\Autodiscovery Make sure the following enteris are correct External Availability Server Url Internal Availability Server Url External Ews Url Internal Ews Url External Oof Server Url Internal Oof Server Url If this key does not exist on your machine this mean Lync was unable to locate DNS records or SRV for the Autodisvoer services, so go ahead with checking your Exchange server side You will need to check 1.

We had an end user who politely insisted that we get his Conversation History working.

I am using Microsoft Lync 2010 version 4 running on Windows 7.

It is hooked up to our exchange server, and it is set to "Save instant message conversations in my email Conversation History folder".

Howdy, I’ve been busy with too many deployments and onsite support and when have time try to help out the Lync Community via Lync Tech Net forum.

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